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Covid-19 Notice

Taylors Pitstop is now taking bookings for MOT, Service & Repairs

We are opening from Monday 1st June 2020 and we will be taking telephone bookings from Tuesday 26 May 2020 on 01293 882180.

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Changes to our Processes

In order to keep our staff and customers safe, we have amended some of our processes, please read the below before booking and bringing your vehicle to the dealership:

Only 1 person per vehicle booked will be permitted into the showroom / service area and will be asked to keep 2m apart from other customers and staff in line with the government social distancing guidelines. There will be a dedicated entry and exit door for your use to ensure that the 2m policy is adhered to.  We have installed Perspex screens in our Reception so that Customers can be shielded from infection and all reception staff will wear gloves at all times

There will be a one-off charge of £10 for the use of a courtesy car. 


A free Collection and delivery service will be available for both MOT and Service bookings (subject to availability) – our driver will use seat covers, floor mats and wear gloves, they will also observe the 2m rule at the collection property.

Customers will be required to pay any charges due by debit / credit card only. No cash can be accepted at the present time.

During the MOT, service or repair our technicians will use seat covers, floor mats and wear gloves at all times. Before handing the vehicle back the keys, door handles (inside and out), steering wheel, gear lever, handbrake, seat adjustment and controls will be sanitised.
Please be advised that no refreshments (hot or cold) will be available in the showroom to avoid cross contamination and so please bring a bottle of water with you for waiting appointments.

If you are currently suffering from any Covid19 symptoms please do not make an appointment for any of our services. Once you have recovered and self-isolated as necessary we would be happy to make any appointment that you require.

 

Vehicle Sales Operations

In line with government guidelines, our Vehicle Sales Operations will continue to remain closed until further instruction is given and restrictions are lifted. You can however browse our used car stock and enquire through our website and a representative will respond to your enquiry as soon as possible.

As soon as the Vehicle Sales Operations has re-opened, we will contact you to make an appointment to come in and discuss your requirements.

Please be aware that Social Distancing guidelines will still apply in the Sales Showroom and Perspex screens will be used for face to face discussions to protect both our customers and staff.

 

The safety and well-being of our colleagues and customers is our main priority and we are following the latest guidance from the UK Government and health authorities to  keep everyone safe. We have enhanced our cleaning processes with regular cleaning our Reception and Showroom and have sourced additional supplies of hand sanitiser for further protection. As advised by the health authorities we have instructed our colleagues to wash their hands regularly and to refrain from shaking hands.

Thank you for your continued support in these unprecedented times.